Services

Managed IT Support for Glasgow and the West of Scotland

Clearview provides clients with a variety of tailored support services to suit their needs. We can provide a wide range of support levels ranging from a fully proactive agreement with full disaster recovery testing to a simple reactive help-desk style agreement.

Proactive agreementsReactive help deskDedicated team
Overview

How we deliver it support

With our dedicated team of personnel we can provide you with a more personal service in comparison to some larger support providers. You can be sure you will be dealing with someone who is familiar with your systems and has a detailed knowledge not just of the hardware and software you use, but of the way it is all put together and all its finer points.

We believe it is important for our clients to receive a continuity of service. As an organisation we pride ourselves on the excellent working relations we have continued to develop with our clients over the years — including housing associations and other property-sector organisations across the West of Scotland.

As part of the Yellowcom group, our IT support now sits alongside managed cybersecurity, cloud telephony and connectivity — so you can strengthen protection and communications without changing the local team you already know.

Whether you need a fully proactive agreement with monitoring and DR testing, or a reactive help desk for day-to-day issues, we tailor the level of support to how your organisation actually works.

Modern office workspace supported by managed IT
Local engineers who already know your hardware, software and how it fits together.
Included

What you can expect

  • Fully proactive managed agreements
  • Reactive help-desk style support
  • Annual or regular disaster recovery testing
  • Dedicated engineers who know your estate
  • Backed by Yellowcom group cybersecurity and telecoms

Also supporting housing associations and property organisations across the West of Scotland.

Discuss your needs
Capabilities

What this service covers

Practical outcomes for your organisation — not a feature list for its own sake.

Proactive managed agreements

Monitoring, maintenance and planned improvements so issues are caught before they disrupt staff or tenants.

Reactive help desk

A straightforward help-desk style agreement when you want responsive support without a full managed package.

Continuity of service

Engineers who know your estate — not a rotating call centre that asks you to explain your setup from scratch.

Group-backed capability

Same Glasgow team, now able to draw on Yellowcom cybersecurity, telecoms and connectivity expertise.

Sector focus

Built with housing associations and property in mind

Housing associations and property organisations rely on us for continuity — the same engineers who installed your systems are on hand when something needs attention, so housing management platforms and office estates stay productive.

Housing association IT
Mission-critical systemsSupport shaped around housing management platforms and multi-site offices.
Tenant data protectedSecurity and recovery practices suited to sensitive personal records.
Local continuityA Glasgow team who know your estate, backed by the Yellowcom group.

Ready to talk about it support?

Call 0141 251 0040 or send a message — we will recommend the right approach for your organisation.

Contact us